Strategic UX leader specializing in Design Management, Design Systems, and Accessibility.
Expertise in user experience, design governance, tooling standardization, and cross-functional collaboration to elevate and scale design team effectiveness. Passionate about accessibility, inclusive design, and operational excellence.
Design System Program Manager
For the past 2 years, I have served as the Design System Program Manager at the U.S. Citizenship and Immigration Services (USCIS). I report to the Director of Customer Experience. I’m based in Austin, TX and work remotely.
In this role, I have successfully led the organization’s transition to Figma, supporting 100+ designers throughout the training and adoption process. Ask me about the benefits our org has realized from moving from a multiple tool environment to a standard design tool!
After the Figma rollout, I created and launched the new USCIS Figma component library. The library serves as a single source of truth with 508-compliant, reusable components to aid in enhancing consistency, accessibility, and efficiency across teams.
Leading with Design Quality + Governance
My remote design teams operate within an agile framework, ensuring continuous improvements while maintaining a user-centered approach. I create design system guidelines and human-centered design principles to help teams work more effectively and improve design quality.
To ensure consistency and compliance, I review design work for alignment against the U.S. Web Design System (USWDS) and introduce accessibility best practices. Additionally, I facilitate Community of Practice and Working Group meetings, providing a space to share best practices, troubleshoot challenges, and seek guidance.